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What is CRM?

CRM or Customer Relationship Management refers to practices, strategies and technologies that companies use to manage and analyze interactions and data about their customers.

A CRM system allows businesses to store customer information, record interactions across different channels, automate marketing efforts and provide better customer service.

The aim of CRM is to nurture long-term customer relationships by attending to their needs and delivering a positive experience overall. By leveraging customer data, companies can tailor their offerings, communications and support to meet individual customer preferences and expectations more effectively.

Role of CRM

Stay Organized

Stay Organized

Keeps all your customer information in one place– names, emails, phone numbers, etc.

Boost Sales

Boost Sales

Helps you manage leads, track deals and close more sales.

Improves Customer Service

Improves Customer Service

Provides a record of interactions so you can offer better support.

Why CRM?

Customer Data Management

Customer Data Management

Centralized storage and organization of all customer information, interactions and history.

Lead and Sales Tracking

Lead and Sales Tracking

Monitoring and managing leads, opportunities and sales pipelines for better conversions.

Marketing Automation

Marketing Automation

Sending targeted campaigns, emails and promotions to specific customer segments.

Customer Service and Support

Customer Service and Support

Quick access to customer data for personalized service and efficient issue resolution.

Analytics and Reporting

Analytics and Reporting

Analyzing customer data to gain insights, identify trends and make data-driven decisions.

Features of CRM employed by Stimulus

Setting Up Plan of Action

Setting Up Plan of Action

This involves creating a detailed step-by-step guide on how to achieve your goals. It helps you stay organized and focused on what needs to be done.

Lead Management

Lead Management

This is about keeping track of potential customers, also known as leads. It includes collecting their information, keeping in touch with them, and guiding them towards making a purchase.

Project Management

Project Management

This is the process of planning, organizing, and managing resources to achieve specific goals. It ensures that your projects are completed on time, within budget, and meet the desired quality standards.

User-Based Control Access

User-Based Control Access

This feature allows you to control who can access different parts of your system. For example, some users might have permission to view and edit data, while others can only view it

Web & Mobile Integration

Web & Mobile Integration

This means making sure your system works seamlessly on both web browsers and mobile devices. It ensures that users can access and use your services from anywhere, anytime.

Real Estate CRM Feature

Real Estate CRM Feature

A CRM in real estate helps agents keep track of clients and properties. It makes it easier to manage sales and keep customers happy. This tool helps organize work & improve service.

Lead Scoring and Qualification

Lead Scoring and Qualification

This is a method to evaluate and rank potential customers based on their likelihood to buy. Higher scores indicate leads that are more likely to become customers, helping you prioritize your efforts.

Automated Email Feature

Automated Email Feature

This feature sends emails by itself when certain things happen or at set times. It helps you keep talking to possible buyers and customers without having to write and send each email yourself.

Email & Phone Call Option Directly from Lead Dashboard

Email & Phone Call Option Directly from Lead Dashboard

This allows you to send emails or make phone calls directly from the system where you manage your leads. It saves time and keeps all communication in one place.

Setting Up Priority on Each Lead

Setting Up Priority on Each Lead

This means ranking potential customers by how important they are. You focus on the most promising ones first. These top-ranked leads are more likely to become actual sales. It helps you use your time wisely.

Documentation Upload for New Customers

Documentation Upload for New Customers

This feature lets new customers put their important papers right into the system. It makes the process easier to gather and keep track of customer details without a lot of extra work.

Technology that Transforms Your Business

Technology that Transforms Your Business

This refers to using advanced tools and technologies to improve the way your business operates. It can make your processes more efficient, enhance customer experiences, and drive growth

Why Customized CRM?

Perfect Fit for Workflows

A custom CRM can be built to exactly match your specific business processes, unlike off-the-shelf solutions that require you to adapt to their way of working. This can lead to increased efficiency and productivity for your teams.

Tailored Data Collection

Generic CRMs may not attract all the data points that are important to your business. With a custom CRM, you can design it to collect the information you need to best understand and serve your customers.

Enhanced User Experience

A custom CRM can be designed with a user interface that is familiar and easy to use for your employees. This can lead to greater user adoption and improve the overall effectiveness of your CRM system.

Customized CRM to fit your needs

Tired of juggling leads and missing out on potential clients?

At Stimulus, we are real estate game changers! We have built customized CRMs that fit your needs like a glove.

We personalize lead management that keeps track of everyone and automatic capture so no opportunity slips through the cracks. It’s like having a superhero sidekick for your business, but without the cape.

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We’d love to hear from you! Whether you have questions about our services, need support, or want to discuss a potential project, our team is here to help. Reach out to us via phone, email, or by filling out the contact form below, and we'll get back to you promptly. Your success is our priority!

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